I. General provisions.

1. E-shop (further - shop) rules (further -Rules) applying to Customer, when he's taking an order to buy products from E-shop www.vaikovaikams.eu. This shop created and products in it selling JSC "Orewa", juridical identity code 302588466, PVM code LT 100005964418, address Pramonës st. 97, 11115 Vilnius, mobile phone +370 61673390, E-mail info@vaikovaikams.eu.

2. Vaikovaikams.eu has got the right to edit Shop Rules.

Rules, valid at ordering time are applying to Customer when he is shopping in Shop including and order implementation.

3. The customer is not given the opportunity to place an order for goods on Vaikovaikams.eu if he is not familiar with the Store Rules. In all cases, the Customer is considered to be familiar with the Rules and agrees to them, if before ordering the goods, he confirms his acceptance of the Rules by clicking on the appropriate link "Familiarize". According to the Rules, he must not place an order electronically at Vaikovaikams.eu, otherwise it is considered that the Customer has read and unconditionally agreed with all the Rules of the Store.

4. Vaikovaikams.eu relieved from every responsibility these cases when losses come that Customer ignored to him given recommendations and his commitments, do not meet Shop Rules, although for him was given that possibility.

II. Order placing procedure and conditions.

1. The Customer visited Shop's website Vaikovaikams.eu, choose his liked products. The products cart would be formed by his selection basis.

2. When the Products cart is formed, the Customer must log on in a given registration form. The Customer must take data, which are necessary for selected products shipping: his name, surname, address, where products need to be transported, telephone number, and additional information, which would be important for shipping ordered products. Vaikovaikams.eu confirm that Customer ' given data would be used just for products selling and buying purposes, do not damage law acts provided by the identity of data protection in the Republic of Lithuania.

3. When has been completed the registration form, the Customer's connection data would be sent in marked E-mail.

4. At the final window would be generated all Customer ' taken data, which confirmed, the Customer must be sure that the data is right and congruous with his requests. The Customer has got the possibility to edit wrong data before sending his order at Vaikovaikams.eu. The Customer also has the possibility to edit his identity data, which is necessary for product shipping, even after orders placed, however till realization starting (payment). The Customer doesn't have the possibility to confirm order till this moment when he isn't marked, that is read and agree with Vaikovaikams.eu Shop Rules. In this way, that before product selection, the Customer isn't met with Shop Rules, he must have done this before confirmed his order.

5. When the Customer confirms an order, it would be sent to Vaikovaikams.eu. The order would be accepted until this moment when it would be received by Vaikovaikams.eu. Together, in this way, is confirmed that with the Customer and Vaikovaikams.eu is a contract (buying-selling) for all products in the cart. However, this contract would be done just from this moment, when Vaikovaikams.eu have received confirmation from the Customer's bank about paying of products.

6. When the Customer has confirmed the order, Vaikovaikams.eu system automatically sent an E-mail to a Customer, in E-mail is selected ordered products and the Customer's given data for products shipping.

7. When Vaikovaikams.eu received notice from the bank, that the Customer has done the payment for products from Shop, the Customer would receive notice to E-mail from Vaikovaikams.eu, that the order is placing.

When products have been sent, the Customer receives notice, that order has been sent.

8. The Customer's placed order has been saved in Vaikovaikams.eu database, with reference to the Republic of Lithuania valid law acts, for that data like this, saving time.

9. Contract is done and placing by law for the Republic of Lithuania.

III. Guarantee for products.

1. Each product's properties generally specified to each product at the e-shop. If a Customer has doubts about selected product properties, he must have to inform Vaikovaikams.eu and before buying a product he must make sure, that product properties fit the Customer's perceptions and expectations.

2. Vaikovaikams.eu specified and Customer confirms, that is proved that products, specified at e-shop, with its color, form, and other properties can not be fitted real product sizes, forms, and colors because of using different monitor properties.

3. In the aspect of products Vaikovaikams.eu commits:

3.1. To take products of suitable quality and congruous in order to provided requirements.

3.2. To take for a Customer in the order specified product quantity. Vaikovaikams.eu is not responsible, these cases, when taken product quantity isn't right because, the Customer wrong specified data in order, to take at Vaikovaikams.eu.

3.3. To take all inset of products included things, when in order is specified certain things set.

3.4. To transport products packed, considering its properties, to make sure, that products would be safe at transporting time and fits to use by purpose.

4. Vaikovaikams.eu is selling products, which fit in order to specified conditions. In these cases, when products take at Customer, do not fit orders specifications, the Customer agrees immediately to inform about that case on this mobile phone +370 698 23364 or E-mail info@vaikovaikams.eu. We are recommended to Client to take a photo of seen defects and immediately sent photos at Seeler using E-mail. In that case, the manufacturer of the product must be identifying to give or not guarantee for defect, it means, the product has got or hasn't factory defect. About the Manufacturer's decision, Seller informs the Buyer by referred communication devices in 3 working days' time and says how much time needs that defects can be removed.

If the defect isn't very big, we must send it to the Buyer's new parts. If defects are too big-we send other products. All that is doing with Sellers resources.

5. If defects appeared from Vaikovaikams.eu or it's name acting third parts fault, Vaikovaikams.eu must have to eliminate defects, for both of sides suitable time, which is coordinated with the Customer. If defects aren't eliminated, the Customer has got its rights to defend at the Republic of Lithuania (The Civil Code) provided procedure.

6. Guarantee conditions:

6.1. Guarantee applicable for product quality defects, which was caused by Manufacturer fault.

6.2. Guarantee is valid for all furniture's set parts and equipped details, except household appliances and light bulbs, transformers, which are built-in furniture.

6.3. Natural product's abrasion or its properties changing aren't product quality defects.

6.4. Natural wood's texture and tone different aren't product quality defects.

6.5. Natural material or leather abrasion changes aren't product quality defects.

7. Guarantee service doesn't valid in these cases when products are unduly operating or damaged by Buyer's fault.

8. It is important to know: guarantee valid time starts to be valid from that day when products transferring to the Buyer. The guarantee is given only when taken these buying documents:

PVM invoice,

Buying check,

Products guarantee of quality document.

Keep these documents safe, do not throw away them till guarantee time has been finished.

IV. Settings of product prices.

1. The Customer agrees, that he on the webpage Shop submitted an order for products he must pay price, which is specified in the order.

2. Prices at Shop and order specified EUR with 21% vat.

IV. Payment terms and conditions.

1. The Customer pay for his ordered products one of Vaikovaikams.eu Shop's specified ways: bank transfer or pay by cash, when the courier has delivered products.

2. The Customer commits from ordered products pay immediately, opposite case, behave lose rights to take claims for products delivery time damage, however by Customer's order products package started to form just Vaikovaikams.eu received payment for products.

3. If within 3 days, we don't have received payment for products, orders have been canceled.

4. When payment is done by bank transfer, in "destination" place need to write the VAT account number and order number, Customer's name and surname, whose name has placed the order.

5. When payment doing by courier deliveries package (valid just for products, which is existing at ordering time (have)) the Buyer must have to take payment at courier by cash, which is specified in the order. Must have to have cash without a return.

V. Other revisions.

1. All notices Vaikovaikams.eu must be placed at E-mail info@vaikovaikams.eu or mobile phone +370 616 73390.

2. Contract is formed, implement, and all communication from the Customer and Vaikovaikams.eu is going in the state language.

VI. Products delivery.

1. You can take an order of products at E-shop in all, for you comfortable, time.

Courier's service delivers ordered products at home by fixed appraisement.

Some of the products you can take yourself from our salon. Products at the salon sent, so in the price includes and delivery tax.

2. About ready order we inform you by E-mail.

3. The Seller takes products for a buyer near product specified periods if the period isn't selected, in this way, products given takes 2 - 4 days from payment of products receiving day.

4. If the order has payment by cash, you need to be real, that at delivery time, you have the correct sum of cash, selected in your order.

5. Selected shipping prices valid in all Lithuania, furniture delivered to the house without taking up service.

If you want to receive additional furniture take up or assemblage service-inform us.

6. Furniture delivery does not assemblages.

7. Shipping to Kuršių Nerija costs additional. Need to combine shipping possibility.


When the courier has been delivered products, the buyer (receiver of products) must have to view and make sure, that package isn't damaged (crumbled, wet, or damaged another way from external). If the package has been damaged, the buyer must write with the courier package damage act, because later claims of product damage wouldn't be accepted. The Buyer, about product damage, must immediately inform the seller by telephone or E-mail.


Products can receive just order given person, or person, who is selected in ordering time. So, when you receiving products, you must have your identity confirming documents.

VII. Products return and change.

User gained products return process is doing based on Republic of Lithuania Civil Code, August 17th of 2001 years, Republic of Lithuania economics Order of the Minister No. 258 "For things selling and services are given, when contracts used link measures rules confirmation", June 29th of 2001 years Republic of Lithuania economics Order of the Minister No. 217 " For things return and change rules confirmation".

1. The Buyer (consumer) have got rights to refuse of product buying and selling contract, informed the Seller within 7 working days from product delivery time, for these conditions:

1.1. The Buyer has got right to refuse of products buying and selling contract just in this case, if the product is of good quality, hadn't been damaged and in principle don't have looks changes (product or his package looks changes, which was necessary want to see the product, aren't principles product looks changes);

1.2. When the Seller has got written notice about buying and selling contract refusal, products would be returned by the Seller's account within 15 days from a notice received.

1.3. When the Seller has got returned products and estimate it's quality, within 15 days from the written notice about buying and selling contract refusal receiving day, would be returned product price and product delivery tax. If returned just part of the bought products, the delivery tax wouldn't be returned.

1.4. The Buyer can't use in 1 item specified right to refuse product buying and selling contract if the contract formed for audio-visual works and phonograms in any video and audio, software sales (if the Buyer has been damaged package protections), newspapers, magazines or other periodicals selling, products, which were manufactured by the Buyer individual order or clearly applied to him, or which from its nature after their taking to the buyer, can no longer be returned, because of lost his sales properties (loss) is perishable or it's expiry time is finished;

1.5. Products are returned in the original package (together with instruction and guarantee document, of that, has been together with the product). For returning must take the original VAT invoice, which the Buyer received together with the package if returned all suitable by the VAT invoice given products or VAT invoice copy, if received part by VAT invoice given products and with hand-formed and written buying-selling contract refuse notice form, in which must take returned reason;

1.6. For received product suitable package completing and putting up is responsible the Buyer. If the product isn't completed and (or) a suitable package, the Seller can decline the received product.