RETURNING THE GOODS

The return of goods purchased by consumers takes place in accordance with the Civil Code of the Republic of Lithuania. August 17 By the order of the Minister of Economy of the Republic of Lithuania No. 258 "On the approval of rules for the sale of goods and the provision of services where contracts are concluded by means of communication", 2001. June 29 By the order of the Minister of Economy of the Republic of Lithuania No. 217 "On the Approval of the Rules for the Return and Exchange of Items".

1. The Buyer (consumer) has the right to withdraw from the contract of purchase and sale of the goods by notifying the Seller in writing within 7 working days from the delivery of the goods, under the following conditions:
1.1 The buyer has the right to withdraw from the contract of purchase and sale of goods only if the goods are of good quality, have not been damaged, and have not substantially changed in appearance.
1.2 The goods are returned to the seller only upon receipt of a written notice of withdrawal from the contract of sale.
1.3 Upon receipt of the returned goods and evaluation of their quality, the seller will be refunded the price of the goods within 14 days from the receipt of a written notice of withdrawal from the purchase and sale agreement.

In this case, the costs incurred by the Seller for sending to both parties (the actual loss incurred by the Seller in transporting the customer's goods) for quality goods will be deducted from the buyer and will not be refunded.

1.4 The Buyer may not exercise the right to withdraw from the contract of purchase and sale of goods if the contract is concluded for: audiovisual works and phonograms in any video and audio media, sale of computer programs (if the Buyer has violated packaging protection), newspapers, magazines or other periodicals. the sale of publications, goods which have been produced according to the Buyer's individual order or are obviously adapted to it, or which by their nature can no longer be returned to the Buyer due to loss (loss) of goods, are perishable or expire;

1.4.1. Buyers cannot refuse quality goods that are made to individual orders.

1.5 The goods are returned in the original packaging of the goods and the consignment (with instructions and warranty card if they were supplied with the goods). The return must include the original VAT invoice received by the Buyer with the consignment if all the goods supplied under the relevant VAT invoice are returned, or a copy of the VAT invoice if part of the goods supplied under the relevant VAT invoice is returned, and a handwritten and signed purchase and a form of notice of withdrawal from the contract of sale, in which it is necessary to indicate the reason for withdrawal;
1.6 The Buyer is responsible for the proper assembly and packaging of the returned goods. If the goods are not completed and (or) properly packaged, the Seller will not accept the returned goods.

List of items that cannot be exchanged or returned

The consumer's request to replace the purchased good quality product with similar goods or to return the money paid can only be satisfied if the seller agrees to the purchase of the following goods:
- tobacco and tobacco products;
- perfumery, cosmetics, and toilet preparations;
- photographic and cinematographic goods;
- printed books, reproductions, and other articles of the printing industry;
- tissues;
- carpeted flooring, excluding carpets and rugs;
- knitted men's, boys ', women's or girls' underwear;
- baby clothes;
- tights, socks, stockings, and similar articles;
- sewn men's, boys ', women's or girls' singlets and other vests, nightdresses, pajamas, and similar articles;
- bras, waistcoats, corsets, and similar articles;
- pearls, precious stones, precious metals and articles thereof, except imitation jewelry;
- machinery and mechanical appliances;
- electrical machinery and equipment, sound recorders and reproducers, and television image and sound recorders and reproducers;
- land vehicles;
- ships, boats, and floating equipment;
- optical, photographic, cinematographic, measuring, checking, medical or surgical instruments and apparatus;
- watches
- musical instruments;
- weapons and ammunition;
- furniture, bedding, lamps;
- toys, games other than sports and fishing requisites;
- works of art, collectibles, and antiques.